How to Handle Multiple Job Offers

As the Washington economy barrels out of the recession, far more candidates are receiving multiple job offers.  (Yes, I know, this sounds like a wonderful problem to every job seeker who is looking for their FIRST job offer).    But it’s a real problem.  And most people have no idea what to do about it.  So they end up clutching defeat from the jaws of victory.

Here is the crux of the problem.  Timing.  You see all those wonderful job offers almost never come on the same day.  So if you are fortunate enough to be in this situation, how do you handle the first job offer while you find out if the second offer is even going to materialize?

Some people (like Nick Corcodilos) advise you to accept the first offer, and if a second offer comes along, just retract your acceptance.  I’d advise you to read both the original post and the many comments from readers.   He makes a compelling case for doing this.  His readers mostly agree. 

But I disagree.  Strongly. 

Retracting your acceptance will needlessly damage your hard-won professional reputation.  Nick’s readers seem to think of it as “just business” but every hiring manager I know feels lied to, betrayed and is actively hostile to anyone who retracts an acceptance.  And I agree with them. If you do this to one of my clients, we’ll never represent you again.  I can tell you from experience that hiring managers have a very long memory for this particular behavior. 

You see, when you accept a job offer, you set in motion a chain of events.  Your new boss sends rejection letters to everyone else who applied for the job.  They announce it internally.  They pull down the ads and close out the posting.   When you retract, you don’t just burn your bridge with that employer, you burned their bridge to everyone else they were considering.   You made them look bad to their boss.  Don’t, for a second, think that this is not personal.  It is.  You can debate the ethics all day with Nick, but in the meantime, your professional reputation is in tatters and several people feel you lied to them.

There are far better ways to handle the situation.  Like honesty.

You can be upfront with your situation.  You can explain that you are taking your search very seriously – you don’t look for a job very often and you want to explore all your options.  You have a lot of irons in the fire and your search will involve several employers.  If one employer is closing in on an offer quickly, just let them know that you may not be in a position to accept right away.   (Smart employers, and ALL search firms, will ask you about your other interview activity.  They will ask you when you are available to start should an offer be extended.  That is a good time to be candid.)

Once an offer is on the table, you can almost always negotiate for at least a week.  Simply say you want to make a fully informed decision and want to be fair to everyone involved.   But long before an offer is on the table, you can let your other potential employers know that you are in second or third round interviews elsewhere.   If they are serious about you, they will let you know where you stand.  Most small firms will speed up the interview process to accomodate a top candidate.  In my experience, this candor will serve you well about 90% of the time.  In the rare cases where managers get huffy about it, you either have a very inexperienced manager, or someone whose ego needs a reality check.  (And both are good to know before you accept a job with them!)

Bottom line:  when job seekers are candid with us, we can almost always find a way to make the timing work out for everyone involved.

So before you lay flame to your reputation, I urge you to give candor a try.  Next you might want to read this post on how to turn down a job offer.

7 Responses

  1. Bob,

    I disagree with many of your premises and conclusions, but it’s nice to read a well-thought out commentary on this difficult topic. Thanks for tackling this.

    The main assumption you make that I disagree with is the “chain of events.” I’d never “reject” all other candidates until after the new hire is on board for at least a week. Experience taught me long ago that no deal is done until everyone is settled and working together happily. I’ve seen companies terminate new hires inside of that week — issues arise that no one anticipated. It’s very rare, but it happens. It’s simply not wise to behave as though a hiring project is “done” until it clearly is.

    This means other candidates are left waiting. They are also still under consideration in case the deal somehow falls through. Some of them may have to make decisions about other offers; it doesn’t make them less desirable.

    The other assumption you make that I disagree with is how employers react to a candidate’s interview and offer schedule. Sorry, but in my experience employers don’t allow much leeway once they’ve made an offer. The best ones will allow some time; the worst ones will withdraw the offer. Few will allow a lot of time. And many who find out a candidate is interviewing elsewhere will use that against the candidate — I’ve seen employers reject candidates as “unworthy” because they dare talk to a competitor. So this cuts both ways.

    In cases like the one I wrote about, “at least a week” is far from sufficient. We both agree about the importance of honesty, and that’s why I like your analysis. But to me, honesty sometimes requires rescinding an offer. A candidate’s other interview processes can drag on for weeks or months. In the meantime, decisions must be made.

    The one thing we definitely agree on is that when a good headhunter is involved, the candidate should be all the more candid about pressures exerted by other employers — though I don’t expect the candidate to disclose all the details to me. After all, I’m working for my client, and I have an obligation to that client. The candidate must protect his or her interests. But a smart candidate realizes that while being candid with me might jeopardize the job offer because my client needs a decision, the candidate also recognizes that as a headhunter I represent the possibility of more offers from other employers. And putting me (or you) in an awkward spot doesn’t encourage us to bring the candidate back in later, for other opportunities.

    Where I differ with you is that I will not rule a candidate out for future deals because he or she rescinded an acceptance. I take these experiences one at a time, even if they’re very rare. A good candidate can be honest and have great integrity — and still rescind an acceptance.

    It’s good to meet another headhunter who expresses himself so well on so many topics.

    Nick Corcodilos
    asktheheadhunter.com.

  2. Nick,

    Thanks for your thoughtful comment. Just to amplify a few areas where we agree:

    “Decisions must be made” – no employer will wait much longer than a week. When an offer is on the table, the clock is ticking.

    If a job seeker is candid, on rare occasions that information might be used against them. Sad but true. I don’t often see it, but it does happen. As the job seeker, you have to weigh that risk.

    No easy answers here. That’s why I think it’s important to understand both sides of the argument.

    Thanks for engaging Nick.

  3. [...] This post was mentioned on Twitter by Staffing Advisors, Job Hunting Online. Job Hunting Online said: How to Handle Multiple Job Offers « The Search Firm Insider http://bit.ly/aQAaWG [...]

  4. [...] multiple job offers. Unfortunately, to those in the position this can be a very strenuous time. Bob Corlett writes a very intriguing blog on being honest and NOT accepting a position until you are 100% sure [...]

  5. [...] multiple job offers is a good problem to have. As Bob Corlett of The Search Firm Insider notes, “most people have no idea what to do about it, so they end up clutching defeat from the jaws [...]

  6. [...] graduate, dealing with multiple job offers isn’t a terrible problem to have. According to this article, honesty is the best policy. One should be candid with each potential employer about outside [...]

  7. Hi, very useful post. I’ve just bumped into it and found it concrete and useful, very straight to the point. With your tips and some tricks I’ve heard during the webinars organized by http://www.blog.ivyexec.com I’m sure I’ll easily go through job search. Thanks once again!

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